Record Requests
- Requests processed within 24 hours
- Weekly follow up calls
- All records certified
- Electronic PDF file or hard copy
- Review for additional providers
- All documents scanned
- Searchable text layer feature
- Chronological sorting
Security and Confidence
Express Medical Records follows all the requirements set forth in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). From requiring that all staff dealing with medical records be HIPAA trained and certified to ensuring the security of protected health information, Express Medical Records protects the privacy of our customers and their clients.
Our data is stored in off-site servers on a Zero-Downtime Network with redundant power. We have managed backups on a daily differential and weekly full time frame. The status of our servers is continuously monitored to implement new hardware or prevent any issues. We want to make sure that whatever time of day or night it is, we are always providing the best service, starting with making sure you have access to your information.
Document Storage Platform
Utilizing the latest technology and security affords our customers continuous access to their documents, yet keeps out unwanted guests. From the password-protected authenticated login to the three-tiered user system, our platform is simply easy to use and navigate. Have confidence that your documents are always available, only to those that have the ability to access.


